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Privacy Policy

LAST UPDATED: December 01, 2019 

PRIVACY POLICY 

1. Our approach to privacy 

1.1. “Jusnote” LLC, registration number 43307114, Ukraine (“Jusnote”, “we”, “us”, “our”) undertake to protect your privacy. This privacy policy sets out how we collect, store, process, transmit, share, and use data that identifies or relates to you (“personal information”, “personal information” or “personal data”), as well as information, about our use of cookies and similar technologies. 

1.2. Jasnote uses a cloud-based legal practice management solution (“Jusnote Service” or “Jusnote”) available through our website (our “Website”), located at: jusnote.com, and the mobile application. 

1.3. This privacy policy applies to Jusnote Service. 

1.4. Before accessing or using Jusnote, make sure you read and understand how we collect, store, process, transmit and use your personal information in accordance with this privacy policy. By accessing or using the Jusnote Service, you accept and agree to the activities described in this privacy policy. 

2. The personal information we collect about you and how we use it 

2.1. The information you provide us. We collect personal information about you when you voluntarily provide this information directly to us, by filling out forms on our Website or by contacting us by phone, email or otherwise. This also includes the information you provide when you register to use our Website, subscribe to Jusnote, participate in any discussions, forums or social networks on our site, participate in contests, promotions, surveys and more when you report an issue with our Website or Jusnote Service, or ask us about individual Jusnote features. 

2.2. If you choose not to provide us with personally identifiable information, we will not be able to provide you with Jusnote Service or answer any of your other questions. 

2.3. Information we collect from other sources. We may obtain personal information about you from individuals or entities that are subscribers to Jusnote Service and have invited you to serve as a Jusnote user. We may obtain personal information about you if you use any other websites that we use or use the services we provide from time to time. We also work closely with third parties (such as, but not limited to, subcontractors in technical services, payment, and delivery services, advertisers, analytics or search providers, credit bureaus) and may obtain information from you in accordance with your agreements with third parties persons. 

2.4. The table in Annex 1 lists the categories of personal information you provide to us that we receive from other sources. 

2.5. We also automatically collect information about how you access and use Jusnote, as well as information about the device you use to sign in to Jusnote. 

2.6. The table in Annex 2 lists the categories of personal information we collect about you automatically and how we use it. 

2.7. We may associate and combine the personal information that we collect and / or receive from you and the information we collect automatically. This allows us to provide you with personalized experience and assistance no matter how you interact with us. 

2.8. We may impersonate any personally identifiable information about you (to prevent the information from identifying you) and use anonymous information to test our IT systems, research, analyze data, improve Jusnote service, and develop new products and features. We may also share such impersonal information with others. 

3. Disclosure of your personal information 

3.1. We will not share your personal information with third parties except as described in this privacy policy or in connection with the use of Jusnote. We may share your information with our chosen third parties, including: 

· Business partners, suppliers or contractors / subcontractors who provide services on our behalf (these companies are authorized to use your personal information only as necessary to provide these services to us); 
 
· Analytics and Search Engine Providers that help us improve and optimize our Website. 
 
· Credit agencies and bureaus to evaluate your credit rating if this is a condition for entering into an agreement with you; 
 
· Payment systems for the purpose of performing relevant payment transactions; 
 
· To third parties in connection with the Jusnote Business Agreement. Personal information may be disclosed to third parties in connection with an agreement such as a merger, sale of assets or shares of Jusnote, reorganization, acquisition of part or all of our business. If Jusnote is involved in the merger, sale of all or part of its assets, you will be notified by email or by posting relevant public notice on our Website. 

3.2. In certain cases, we may be required to disclose personal information in response to legitimate requests from government agencies, including law enforcement agencies. 

3.3. We may disclose your personal information if we are required to disclose or transmit such information in order to comply with any legal obligations or to comply with or apply our Jusnote Terms of Service (jusnote.com/tos) and others agreements; or to protect the property or safety of Jusnote, our customers, or others. This includes exchanging information with other companies and organizations to protect against fraud and reduce any financial risk. 

3.4. Public blogs. Our Website includes public blogs or community forums. Any information you provide in these locations may be read, collected and used by others who have access to it. This also includes information posted on our public social networks. To request the removal of your personal information from our blog or forum, contact us at privacy@jusnote.com. In some cases, we will not be able to delete your personal information and in such cases we will notify you and why we cannot do so. 

3.5. Reviews. With permission, we may display personal feedback from satisfied customers on our site. If you would like to update or delete your review, you can contact us at privacy@jusnote.com

3.4. Public blogs. Our Website contains public blogs or community forums. Any information you submit to these locations may be read, collected and used, but must be accessible. This means that you are benefiting from our world-class international placements. Request information about our blog or forum information about privacy@jusnote.com. We believe that we cannot see our personality in your cases, and we know what we cannot do. 

4. Marketing and advertising 

4.1. From time to time, we may contact you with relevant inquiries regarding Jusnote Service and other Jusnote products. Most requests will be sent electronically. For some communications, we may use the personal information we collect about you to determine the most relevant information to contact you. 

4.2. If you do not wish to receive such emails from us, you can let us know by sending an email to  privacy@jusnote.com or unsubscribe yourself by clicking the unsubscribe link at the bottom of our emails. 

5. Storing and transferring your personal information 

5.1. Security. All information you provide to us is stored on secure servers in a secure, restricted environment. Any payment transactions will be encrypted using SSL technology. If we have provided you with a password (or you have created one yourself) that will allow you to access certain Jusnote Service locations, you are responsible for maintaining the confidentiality of that password. Subscribers should not share their password with anyone. 

5.2. Although the transmission of information over the Internet is not completely secure, we take reasonable steps to protect your personal information. We cannot guarantee the security of your personal information transmitted to our Website by you; any transmission to our Website is at your own risk. As soon as we receive your personal information, we will use clear procedures and security features to prevent unauthorized access to such information. 

5.3. International transfer of your personal information. The personal information we collect may be transmitted and stored in countries outside the jurisdiction in which you are located, where we and our third-party service providers operate. If you are located in Ukraine or the European Union (“EU”), your personal information will be processed outside Ukraine in the EU; these international transfers of your personal information will be made in accordance with the data protection provisions adopted by the European Commission. If you would like more information about the means of security protection we use, please contact us at privacy@jusnote.com.

6. Retaining your personal information 

6.1. We will retain your personal information for as long as necessary to fulfill the purpose for which we collected it, including satisfying our legitimate business interests and to satisfy any legal or reporting requirements. 

6.2. In order to determine the term of retention of personal information, we consider the volume, nature, and confidentiality of personal information, the potential risk of harm resulting from the unauthorized use or disclosure of your personal information, the purpose for which we process your personal information and the law. 

7. Referral program 

7.1. We use a referral program for Jusnote. You may provide us with the names and e-mail addresses of individuals who, in your opinion, may be interested in obtaining additional information about our products and services in exchange for a fee (such as free use of the service, etc.). We will store contact information to keep track of our help desk. The named person may request removal of their contact information from our database, and may at any time contact us at  privacy@jusnote.com and request removal. 

7.2. If you provide us with the names and e-mail addresses of such persons as set out above, you will obtain the prior consent of those persons and provide them with information about how we treat their personal information under this privacy policy. 

8. Your rights in respect to your personal information 

8.1. You have the following rights regarding your personal information that we hold: 
 
· Right of access and movement. The right to access your personal information and to receive this information in the most common formats and transfer it to another data controller. 
 
· Right to rectification. The right to correct your personal information without undue delay if that information is inaccurate or incomplete. 
 
· Right of removal. The right to delete your personal information without undue delay in certain circumstances, such as when personal information is no longer needed for the purpose for which it was collected and processed. 
 
· Right to restriction. The right to obtain restrictions on the processing of your personal data by us in certain circumstances, such as when you dispute the accuracy of personal data. 
 
· The right to object. The right to object to the processing of your personal information by virtue of your personal situation or for marketing purposes that we may carry out in accordance with this privacy policy.  

8.2. If you wish to exercise any of the above rights, please contact us at the contacts listed at the end of this privacy policy. Upon request, we will provide you with information about whether we own your personal information. You may access, correct or request the deletion of your personal information by logging into your account or by contacting us at privacy@jusnote.com. We will respond to your request within 30 days. 

8.3. If you reside in Ukraine, you have the right to file a complaint with the Ombudsman. If you reside in the European Union, you must file a complaint with your local data protection authority. Information on how to contact your local data protection authority is available at: 
 
Ukraine – ombudsman.gov.ua 
 
EU – ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm 

9. Cookies and similar technologies 

9.1. Jusnote uses cookies and similar technologies (generally referred to as cookies) to distinguish you from other Jusnote Service users. This helps us provide you with quality service, personalize content, monitor and improve our Website and services, as well as for other internal purposes. Like most websites, we collect certain information automatically. This information that we can collect is described in the table in Annex 2 

9.2. We use the following types of cookies: 
 
· Essentially required cookies. These cookies are necessary for the core operation of Jusnote or our Website, such as authenticating you and preventing fraudulent use. 
 
· Analytics cookie/cookies. These files allow us to recognize and count the number of users and see how users navigate our Jusnote when they use it. This allows us to improve the performance of our service. 
 
· Functional cookies. These files are used to recognize you when you return to Jusnote. This allows us to personalize our content for you, to remember your preferences (for example, your choice of language). 
 
· Targeting cookies. These files record your visit to our Website, links and pages you have visited. We will use this information to provide our service and advertising that will appear there that is more relevant to your interests. We may also share this information with third parties for this purpose. 

9.3. Please note that third parties (including, for example, ad networks, web traffic analysis services, etc.) may also use cookies over which we have no control. 

9.4. We partner with third parties to advertise on our Website or to manage our advertising on other sites. Our third-party partners may use technologies such as cookies to collect information about your activities on the Website or other sites for the purpose of providing you with advertising based on your browsing activities and interests. 

9.5. You are blocking a cookie by activating a setting in your browser that allows you to opt-out of all or some cookies. At the same time, by blocking all cookies (including strictly necessary Cookies) in your browser, you may not be able to access all or part of our site or Jusnote. 

9.6. Social networks. Our Website includes widgets such as “Share” from third-party social networks. Your interaction with these widgets is governed by the privacy policy of the company providing them. 

10. Links to third-party sites 

10.1. Jusnote may from time to time link to third-party websites. If you link to any of these sites, please be aware that these sites have their own privacy policies and we accept no any responsibility for their policies and their contents. Please read the separate policies before submitting any information to these sites. 

11. Our policy on children 

11.1. Jusnote is not intended for use by persons under the age of 16. We do not collect personal information about such individuals. If you become aware that a minor has provided us with personal information without the appropriate consent of the authorized persons, please let us know in any way that we may delete such information.

12. Changes to this policy 

12.1. We may update this privacy policy from time to time, so you may to review this page from time to time. When we change this policy, we will update the “last updated” date at the end of this privacy policy. Changes to this privacy policy are effective when they are posted on this page. 
 

We may also notify you of any changes by sending you an email. 

13. Message for you 

13.1. If we need to provide you with any information (legal, marketing, etc. content), we will choose the method of communication with you which, in our opinion, will be the best way of contacting you. We usually contact users by sending them an email or posting a message on the Website. You can opt-out of certain types of communication with you using the methods outlined in this privacy policy. 

14. Contacting us 

14.1. Regardless of your location, any questions, comments, and requests regarding this privacy policy are encouraged and should be sent to privacy@jusnote.com. The message can also be sent to: 
 
LLC “Jusnote” 

st. Poltavskyi Shliakh 9 
61052, Ukraine, Kharkiv 
 

14.2. This privacy policy was last updated on 01/12/2019. 

Annex 1 – Personal Information We Collect 

Categories of personal information How we use it The purpose of processing personal information 
Contact information and basic personal information (your name, phone number, location, IP address, email address, professional data, your social media profiles. We use this information to contact you, including sending news, alerts, marketing messages, processing requests from or about you, processing requests regarding Jusnote, its features and capabilities. Processing is necessary for our marketing purposes, as well as communicating effectively with you and responding to your requests. Processing is also required to fulfill the contractual obligations to you under the Terms of Service. 
Username and account login We use this information to troubleshoot Jusnote logins or to import your Jusnote contacts. Processing is necessary to fulfill the contractual obligations to you under the Terms of Service. 
Correspondence and comments. 
 
When you contact us, such as via email or phone, our support team will capture your comments, suggestions, and more. 
 
Correspondence and comments.  
We use this information to answer your questions and resolve issues. Processing is necessary to communicate effectively with you to resolve your issues. 
Billing information. We use this information to simplify the payment process for Jusnote as well as to prevent fraud. We need this information to fulfill the agreement with you (within the Terms of Service.) Processing is necessary for our legitimate interests, namely fraud detection and prevention. 
All personal information is listed above We will use all personal information we collect to operate, maintain and provide you with Jusnote features and capabilities, to monitor and improve Jusnote, our Website, and business, for internal operations, including deficiencies, data analysis, statistics and surveys to help keep us safe and help us develop new services and products. Processing is necessary for our legitimate interests, namely to administer and improve Jusnote’s service, our business and the development of new services and services. 

Annex 2 – Personal information we collect automatically 

Category of personal information How we use it The purpose of processing personal information 
Information on how you access JusnoteFor example, information about the website you came from and the website you visit when you leave the Website, your social media profiles, how often you access Jusnote, access time to Jusnote Service, access to Jusnote from multiple devices, as well as other activities you do on Jusnote.   We also collect information that may include Internet Protocol (IP) addresses, browser type, ISP type, login / exit pages, operating system, logon / logout time, or click data. We use this information to       – conduct market analysis, track usage of Jusnote Service and improve our services and services, and develop new products.      –  create marketing links, news, posts that may be of interest to you for marketing purposes. Processing is necessary for our legitimate interests, namely to analyze and improve Jusnote as a whole and for our own marketing purposes. 
Information about your device. We also collect information about the computer, tablet, smartphone and other electronic device you use to connect to Jusnote. This information may include information about the type of device, unique device identification numbers, operating systems, browsers, applications connected to Jusnote through the device, your ISP or mobile network provider, your IP address. We use this information to monitor and improve Jusnote’s service and Jusnote’s business, as well as to develop new products and services. Processing is necessary to fulfill the contractual obligations to you under the Terms of Service and to improve Jusnote in general.